Senior Management Systems Analyst

Position Description

The City of Seattle is seeking a qualified Senior Management Systems Analyst (Sr. MSA), responsible for managing and analyzing data to inform and support business decisions within Facility Operations’ line of business, including reports related to budget, spending, WMBE tracking, work order performance, lease payment execution, building occupancy, card key data analysis and tracking. 
 
The selected candidate will join the Asset Planning team, providing support for that team as well as assisting two other senior analysts to provide comprehensive data reporting and systems project management to the division. The analysts are subject matter experts on divisional and City spending practices and the Unifier work order management system. They assist management and executive staff with reporting and data analysis regarding the entire FO portfolio.
 
ABOUT US
FAS is often the public's first interaction with the City of Seattle, operating as a customer-focused front door that assists with everything from paying utilities or reporting a pothole to requesting public information or even adopting a new pet.
 
The 450-plus employees of FAS span across 10 divisions and work behind-the-scenes providing critical functions, like managing 120 City facilities—including police and fire stations—coordinating logistics and emergency management and making sure minority-owned businesses can equitably compete for City contracts. FAS is a collaborative workplace with collective accountability to promote equity, respect, civility, integrity, inclusiveness, and fairness for all employees.

Job Responsibilities

Data Analysis:

• Analyze complex and varied data sets and data visualization software/tools like Tableau, Power BI and advanced Excel tools to create policy recommendations, improve programming, and develop data-driven recommendations.
• Build reporting tools and communication materials from analysis (PowerPoint, written reports, Power BI visualizations, Excel, etc.) that are easily understood for a broad range of stakeholders. Collaborate with stakeholders to make sure results are communicated accurately.
• Prepares and provides income and expenditure analysis, including status, variances, trends, and projections reports to management to enable financial and budgetary monitoring and control.

Data Visualization/Communication:

• Work with technical experts, executives, and program managers to review, analyze, and present data in a meaningful and consumable way to inform decision making.
• Develop and tailor dashboards to equitably display environmental metrics, operations productivity/performance and communicate analysis or findings at all levels of the organization
• Manage short- and long-term data projects that require data gathering, analysis and implementation. Document processes, develop guidelines, and create training materials to support the department.
• Supports management information and reporting requirements by maintaining current reports, designing new reports, and writing of ad-hoc reports as required.
• Provides technical assistance to management in preparing budgets, proposals and contracts; and interpreting and applying budget and financial guidelines.
• Directs the work of subordinate staff when applicable; performs all duties of a Management Systems Analyst.

Qualifications

Minimum Qualifications: 
Requires three years of experience in systems, operations, procedures, research or analysis and a bachelor’s degree in business or business analytics, finance, computer science, mathematics, or a related field (or a combination of education, training or experience that provides an equivalent background required to perform the work of the class).
 
(Or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class.)
 
 The most successful candidates will possess the following:

• Postgraduate degree in analytics, computer science, mathematics, or finance
• Experience in facilities, property management, and/or real estate
• Experience with a work order, project management, or billing system
• High understanding and use of Excel, Power BI, and/or Unifier
• Excellent oral and written communications skills; ability to work closely with employees at all levels; ability to present complex material to varied audiences.
• Strong analytical skills, and the ability to create forecasting reports for budget planning
• Demonstrated ability to manage complex projects involving multiple stakeholders with competing interests.
• Ability to communicate technical ideas—verbally and in writing—to non-technical and/or non-subject matter experts. Ability to work independently in addition to thriving in team-based settings
• Excellent organizational skills
• Excellent customer service skills; and the ability to work under pressure on multiple, complex projects simultaneously; ability to shift work priorities quickly 

Work Environment
This position requires a minimum of three days per week of onsite work. Overtime work may be required based on business needs. Alternative Work Arrangements and hybrid telework schedules for work conducted in a normal office environment may be considered and will be based on operational needs and consistency with City policies.

Additional Information

This position is classified as a Management Systems Analyst, Senior, Sr. It is Civil Service represented, FLSA non-exempt and is eligible for overtime. The full range for this step-progression position is $52.20 - $60.83 per hour.

Application Process
Applications are reviewed after the posting closes. You must submit the following items to be considered for this position no later than 4:00pm Pacific Time on the scheduled closed date.

1. Completed NEOGOV online application.
2. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
3. Current resume indicating relevant experience, knowledge, skills, and education.

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state “see my resume” or “see my personnel file” are considered incomplete and will not be accepted.
 
PLEASE NOTE: This job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
 
Background Check: Applicants must successfully pass a background check, which will be conducted in accordance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be given a chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation.
 
Why work at the City of Seattle?
The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.
 
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
 
Who May Apply: This position is open to all current City employees that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.