Professional Services Engineer (Req #5631)
Professional Services Engineer
Work Arrangement: Remote or Hybrid
Location: San Jose, CA (West Coast)
Requisition #5631
Job Overview:
Spirent Positioning Technology designs, manufactures, and supplies advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators and computer systems running complex application software; all designed in-house.
As a Professional Services Engineer, you will be responsible for the definition, development, and delivery of Professional Services mostly in the USA. The role will report directly to the Director of Professional Services and will have a close working relationship with peers in Sales, Global Services, and Business Development.
In addition, the role will be remote with occasional visits to Spirent's San Jose, CA office and customer site locations, particularly in the San Francisco Bay area, and as needed, other locations in the U.S.
About Spirent Communications
Spirent is the leading global provider of automated test and assurance solutions for communications networks, cybersecurity, and positioning.
We provide innovative products, services, and managed solutions that address the test, assurance, and automation challenges of a new generation of technologies, including 5G, cloud, autonomous vehicles, and beyond. From testing in the lab to testing in the real world, Spirent helps companies deliver on their promise to their customers of a new generation of connected devices and technologies.
Why Spirent?... Because together we can shape tomorrow!
Spirent is its people. When you join the Spirent team, you will join forces and work alongside some of the industry’s most passionate subject matter experts. In an environment of innovation, you will find a place where you can grow, think, explore, create, and make change happen.
At Spirent, we believe that diversity and inclusion are essential to thriving in the ever-changing world of global technology. We embrace a culture where difference is valued and openness, mutual respect, collaboration, and fairness are considered fundamental. Spirent does not tolerate discrimination or offensive behavior of any kind. We are committed to creating workplaces that genuinely reflect the diversity of the world we serve and an environment where everyone feels empowered to bring their full, authentic self to work.
Your success is vital to our success, which is why we will support you to perform, grow, and contribute – with the confidence to be yourself. And to support your personal wellbeing, we hope you will love our dedication to creating the right work and life balance experience!
Join Spirent and together let’s shape tomorrow!
Job Responsibilities:
- Deliver custom-tailored Professional Service offerings through all phases of the service engagement (discovery, definition, development, delivery and debrief) while meeting delivery deadlines.
- Collaborate with customers to determine testing and business requirements that can be translated into a statement of work and proposals.
- Consult on the use of GNSS test strategies and methodologies, test tool usage, test plan development, and execution.
- Work closely and collaboratively with industry test experts and Spirent personnel, including the Global Services team, Product Managers, Business Development, and Engineers.
- Represent Spirent in customer-facing meetings.
- Deliver on Professional Services Roadmap items.
- Maintain technical proficiency of Spirent solutions, GNSS technologies, and testing techniques.
- Collect field data when necessary to deliver on services.
Job Requirements:
· Bachelor's degree in Electrical Engineering, Computer Science, or another technical field from an accredited university; or equivalent work-related experience
· Minimum of 2 years of relevant industry experience
· Experience with PNT/GNSS technologies including test methodology and analysis skills preferred
· Experience using GNSS simulation equipment and/or GNSS receivers is a plus
· Experience using Ni™ Teststand or Labview is preferred
· Scripting/Programming knowledge preferably with Python/C++ and MatLab is a plus
· Experience in a customer-facing role is preferred
· Ability to explain and present technical solutions and the benefits they provide
· Experience with compiling technical reports
· Proficiency with Microsoft Office
· Detail-oriented with effective time management skills
· Travel required about 25% domestic with one international trip annually