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IT Network and Telecommunications - Journey

Washington State Department of Ecology
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Per Governor Inslee’s Proclamation 21-14.2 (Download PDF reader), Washington State employees must be fully vaccinated against COVID-19. As a condition of employment, the successful candidate will be required to provide proof of their COVID-19 vaccination as part of the hiring process, prior to their start date. Requests for medical and religious exemptions will be considered. If you have questions, please contact Careers@ecy.wa.gov with “COVID-19 vaccination” in the subject line.  

Keeping Washington Clean and Evergreen

The Information Technology Services Office (ITSO) within the Department of Ecology is looking to fill an IT Network and Telecommunications – Journey position to join our team in the Enterprise Infrastructure Operations unit. This position is located in our Headquarters Office in Lacey, WA.

Serving as one of three network administrators for the Department of Ecology, you will implement, operate, and maintain network infrastructure for the HQ building, the Ecology equipment at the State Data Center, and 10 remote office locations throughout the state. You will gain hands on experience and provide technical expertise as we work to improve network infrastructure, increase our network monitoring capabilities, and pivot the Ecology technology ecosystem to a modern work environment that enables more remote work capabilities. The network you will administrate, supports over 1,700 employees in various fields of work, including nuclear waste, spills prevention, preparedness, and response, toxics cleanup, water quality, and air quality.

The Information Technology Services Office (ITSO) is the central provider of strategic and tactical support for the use of Information Technology (IT) within Ecology. The mission of ITSO is to create and support useful technology services that adapt for the future and support Ecology’s mission. 

The Infrastructure and Operations (INO) section is focused on the planning, design, development, implementation, and maintenance of Ecology’s agency-wide technology platforms that all applications and services operate on. This section provides services to all staff in the areas of desktop technical support, Help Desk, wired and wireless networking, Regional Information Technology Services (RITS) for field site technology support, servers, storage, managed print services, and unified communications support and services.

Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embrace the value of people.

Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:

  • A healthy life/work balance by offering flexible schedules and telework options for most positions.
  • An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
  • Continuous growth and development opportunities. 
  • A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
  • Opportunities to serve your community and make an impact through meaningful work.


Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
 
Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
 
Equity: We champion equity, recognizing that each of us need different things to thrive.
 
Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
 
Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
 
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. 

During Healthy Washington Roadmap to Recovery, employees are working a combination of in-office and/or telework based on position and business need. Presently, the majority of the work for this position can be done off site. Occasionally, installation or maintenance work may be needed on site or at remote locations. Typically this occurs once a week or so. Ecology is following current state guidance regarding building occupancy, mask requirements, health screening questions before entry, and social distancing. 

Application Timeline: This position will remain open until filled, with an initial screening date of December 20, 2021. In order to be considered for initial screening, please submit an application on or before December 19, 2021.  The agency reserves the right to make an appointment any time after the initial screening date.
 
Duties


What makes this role unique? 
This is a critical role that calls for a resourceful and competent individual that can resolve urgent network issues, propose network improvements, and seek training and stay up to date on current trends and developments. In this role, you are expected to work with various technical staff, vendors, and stakeholders effectively.

What you will do: 

  • Provide network engineering support for Ecology’s network infrastructure systems. 
  • Monitor the local area network and wide area network for performance anomalies. 
  • Provide tier 2 and tier 3 support to Ecology offices located across the state for network related issues. 
  • Perform routine maintenance duties to ensure optimization and security of network infrastructure. 
  • Maintain network related documentation as system changes occur. 
  • Provide technical network consultation to staff. 
  • Manage inventory of IT network devices and software. 
  • Perform system analysis and design using standardized process for requirements capture, analysis, and system design.

 


Qualifications

Required Qualifications:
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

Option 1:
Five (5) years of recent professional experience in maintenance of network and telecommunication environments, in Cisco suite of products and working knowledge of routing protocols and services required to support networking infrastructure. Experience includes but not limited to, analyzing, designing, implementing, troubleshooting, and maintaining wired and wireless networking infrastructures.

Option 2:
Three (3) years of recent professional experience in maintenance of network and telecommunication environments, in Cisco suite of products and working knowledge of routing protocols and services required to support networking infrastructure. Experience includes but not limited to, analyzing, designing, implementing, troubleshooting, and maintaining wired and wireless networking infrastructures And
An Associate’s degree in Computer Science, IT or closely related field; OR completion of a two (2) year accredited vocational training program in IT or related program.
 
Option 3: 
One (1) year of recent professional experience in maintenance of network and telecommunication environments, in Cisco suite of products and working knowledge of routing protocols and services required to support networking infrastructure. Experience includes but not limited to, analyzing, designing, implementing, troubleshooting, and maintaining wired and wireless networking infrastructures And
A Bachelor’s degree or higher in Computer Science, Information Technology (IT) or closely related field.

Special Requirements/Conditions of Employment: 

  • Incumbent must hold a valid driver’s license when operating a State or privately owned vehicle on official State business, and must comply with Washington State’s liability laws when operating a privately owned vehicle on official State business. 
  • Willingness and ability to occasionally work in excess of 40 hours a week and travel statewide.

Desired Qualifications:

We highly encourage you to apply even if you do not have some (or all) of the desired experience below.

  • Four years of information technology experience designing and maintaining Cisco wireless controllers, Cisco Core Infrastructure, Cisco Prime Infrastructure, ISE (Identity Service Engine), and Data Center experience. 
  • Proficient with Cisco iOS and working knowledge of routing protocols and services required to support wired/wireless network infrastructure.

Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.


Supplemental Information

Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply.


Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?

  • Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
  • If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
  • If you need assistance applying for this job, please e-mail careers@ecy.wa.gov. Please do not send an email to this address to follow-up the status of your application. You can view the latest status of your application on your profile's main page.
  • If you are reading this announcement in print format, please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology.  

Application Instructions:

It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.

  • A cover letter describing why you are interested in this position.
  • A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
  • A professional writing sample that you created. This can be a Process, Proposal or Recommendation, or an original published paper or article.
  • Three professional references.

Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. 
 
For Your Privacy:
When attaching documents to your application (Resume, Cover Letter, Transcripts, DD-214, etc.):

  • Please be sure to remove private information such as your social security number, date of birth, etc. 
  • Do not attach documents that are password protected, as these documents may not be reviewed and may cause errors within your application when downloaded. 

Additional Application Instructions for Current Ecology Employees: 
 
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources.

Application Attestation: 

The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. 

Other Information:
If you have specific questions about the position, please email David Hartline at: hada461@ecy.wa.gov. Please do not contact David to inquire about the status of your application.
 
To request the full position description: email careers@ecy.wa.gov

Why work for Ecology?

As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism and accountability.

Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance.

Ecology employees may be eligible for the following:

Student debt: how working for Ecology can help
The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn, Twitter, Facebook, Instagram or our blog.

Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.  

Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.

Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.