Industrial Engineer - Production Supervisor

Fiserv is looking for bright, motivated engineers who are interested in starting a career with a Fortune 500 company (ranked 205 in 2021). You should expect opportunities for growth as you navigate through mentorship, visibility within senior level staff (Operations, Supply Chain, Production Technology and Data Analytics) and development of your personal working knowledge of our business. We are a well-established company with over forty-four-thousand employees throughout the continental US and across the Globe. As a Fiserv Production Supervisor, we will train you on how to manage/operate a fleet of commercially rated equipment in a production environment, as well as, how to manage workflow and staffing to achieve daily production targets. Additionally, you will carry out various tasks by coordinating associates to meet/exceed the projected production deadlines and apply your Industrial Engineering approaches to foster continuous improvement for our company and our clients.

As a Production Supervisor, you will be responsible for supervising the efficient performance and training of staff in all phases of encoding to ensure standards of quality, credit card processing and all associated activities. You will supervise a Production team in a fast pace, secure, and deadline driven environment. You and your team will be supporting production for many of the largest financial institutions, loyalty programs and healthcare providers in their respective industries. In this hands-on supervisory role, you will oversee areas of production such as Embossing, Inserting and Printing machines, card track system based on guidelines. You will also assist your team in continually enhancing production processes to ensure the delivery of world class service to our clients. Manage the production workflow to ensure deadlines are met. This includes making necessary adjustments to staffing and equipment utilization to meet deadlines. Manage quality at the source with focus on ensuring the team is following all processes and procedures. Participate in planning meetings to determine the scope and objectives required to meet daily production schedules. Develop the production team to increase productivity, knowledge and achieve the highest quality for our customers. Monitor KPI metrics and report on them daily

Basic qualifications for consideration:  

• Minimum-Associates Degree in Industrial management or related is preferred. High School Diploma or equivalent, is required with 4-6 years of direct experience with 1-3 years in management.

• 3-5 years of mail processing experience (1st Class and Marketing)

• 5 years or more of management/supervisory experience

• Scheduling and planning skills

• Self-motivation to meet deadlines

• Associates Degree or some college experience

• 5+ years management experience

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.