Health Administrative Assistant

Health Administrative Assistant Itinerant

Summary:

This position requires a punctual, dependable individual who shall maintain strict client and program confidentiality along with knowledge of office practices and procedures.  As a person of contact with the clinic, this individual must possess a professional attitude, including a pleasant personality, professional appearance, and grooming which conforms to general business standards.  Under the direction of the Regional Office Manager primary responsibilities include administrative support tasks and maintenance of patient and administrative records. 

Essential Duties and Responsibilities:

1. Answer a multi-line telephone system in a prompt, pleasant and professional manner
2. Screen, route, and refer calls as needed 
3. Provide general information about available services
4. Greet patients and other customers promptly and courteously 
5. Maintain strict client and program confidentiality and excellent customer service for patients and other customers
6. Schedule  patients for clinic appointments 
7. Coordinate and follow up with patient referrals and other services
8. Registration and verification of eligibility for services and third party resources 
9. Retrieve and maintain medical records for all patients receiving care and utilize the Electronic Medical record
10. Enter data, maintenance and timely submission of      required patient encounter forms,      patient data, statistical reports and other required documentation
11. Initiate and/or coordinate referrals for Contract Health Services, Medicaid travel or other assistance as required
12. Assists in preparing and delivering outgoing and incoming mail in accordance with established procedures 
13. Operate and maintain a variety of office equipment including, but not limited to, multi-line phone system, laser printers, a fax machine, Xerox copier machines, postage meters, and computers.  
14. Document maintenance needs on all office machines coordinate repair requests with Regional Office Manager
15. Track and maintain a data base of client information for coding, and statistical reports
16. Ensures complete demographic and medical record is maintained on each patient and updated frequently
17. Assists with the preparation and coordination of conferences, meetings, community events and/or accommodations for providers
18. Monitor and coordinate with Regional Office Manager re:  ordering and stocking of office supplies
19. Ensure office, reception and desk areas are maintained in a clean, organized and professional manner
20. Perform other duties as assigned

Qualifications:

• High School graduate or GED required.
• Experience in general office practices or medical office preferred 
• Basic computer skills required

Hours of Work:

Hours of work are Monday to Friday, 8:30a.m. to 5:00 p.m. on-call as an itinerant. Chugachmiut maintains a drug free/non-smoking environment. Occasional travel to the villages of the region is required.  Employee must be willing and able to travel in light aircraft.

Chugachmiut is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Chugachmiut has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.