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HR Service Delivery Intern

Grainger
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Position Overview: 

Grainger is recruiting for 2026 Summer Internships in HR Service Delivery Intern (HRSD) at our Lake Forest, IL location. The HRSD Internship is a full-time, paid, 10-week program designed to provide college students with practical experience in Human Resources. The HRSD Intern will gain broad exposure to key business functions while supporting strategic and operational initiatives in Human Resources.

 

You Will:

 

As an HR Service Delivery Intern, you’ll partner with our HR Service Delivery team on projects that directly support Grainger team members and improve how HR services are delivered across the enterprise. You will be involved in different activities including a comprehensive onboarding program, structured development sessions, Meet and Greets with executive leaders, peer mentorship, fun social events and more. You will report to the HR Operations Manager. As a team member you will gain:  

 

Experience seeing a business-critical project through from start to finish  

Common projects may include: Reviewing and enhancing HR knowledge articles and process documentation to improve clarity, analyzing HR case data and service trends to identify opportunities to improve the team member experience, evaluating existing HR processes to recommend technology and workflow improvements, exploring opportunities to leverage AI, automation, and digital tools to drive efficiency and scalability within HR Service Delivery 

Broad Exposure to key stakeholders and leaders across the HR, IT and Legal organization 

Gain a comprehensive knowledge and understanding of Grainger policies, programs, and technology by staying current on all facets of HR 

Develop technical skills with tools such as ServiceNow, SuccessFactors and SAP 

 

 

You Have: 

Cumulative GPA of 3.0 or higher 

Currently enrolled in a college or university and working towards a bachelor's degree 

Ability to manage multiple priorities and adapt to fast-paced environments  

Strong interpersonal skills with the ability to build effective partnerships 

Strong communication skills, both written and oral 

Expected Graduation between December 2026 and June 2027 

No visa sponsorships required now or in the future