Benefits Supervisor

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our Benefits & Travel Department as Supervisor of Benefits Administration. The primary responsibility of the position is overseeing the day-to-day administration of our employee benefits programs, while managing a benefits team. This role provides guidance and support to benefits staff, ensures accurate and timely execution of benefit transactions, and serves as a key point of contact for employees and vendors. The supervisor will collaborate with and report to the Senior Manager, Benefits & Travel to implement new programs, improve processes, and ensure compliance.
 

Essential Duties:

Oversee administration of company benefit programs, including retirement plans (401(k), defined benefit, and defined contribution) and health and welfare plans (medical, dental, vision, life, and Flex Spending Accounts (FSAs))

Administer medical and insurance benefits for over 11,000 participants, ensuring accurate and timely processing

Support annual open enrollment, including coordinating employee communications, system setup, and employee experience activities

Assist in 401(k) administration, including plan funding, nondiscrimination testing, and coordination with plan vendors

Serve as a liaison between the company, external auditors, and accounting to support the annual plan financial audit and Form 5500 filings

Manage day-to-day operations of benefits administration, providing accurate and timely support to employees regarding health, retirement, and wellness programs

Oversee vendor administration and service delivery, ensuring performance standards are met

Supervise and develop a team of benefits, 401(k), and compliance staff, fostering professional growth and engagement

Provide data and reporting to support compliance, benchmarking, and analysis of market trends

Job Qualifications and Competencies:

Bachelor’s degree in human resources, business administration, accounting, finance, or six (6) years of equivalent experience

Three (3) years of experience in employee benefit administration

Strong knowledge of federal and state benefit regulations - Employee Retirement Income Security Act (ERISA), Affordable Care Act (ACA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability and Accountability Act (HIPAA), and Internal Revenue Code

Proficiency in Microsoft Office Suite

Excellent written and verbal communication skills

Ability to work effectively across all levels of the organization

Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities

Demonstrated ability to maintain confidentiality and handle sensitive information with discretion

Experience managing multiple vendors and benefit programs

Preferred Qualifications:

Certification in Human Resources or Benefits Administration, such as SHRM (Society for Human Resource Management), CEBS (Certified Employee Benefit Specialist)

Prior supervisory or lead experience in employee benefit administration

Experience with HRIS/benefit systems (Workday preferred)

Experience with collective bargaining agreements and union benefit programs

Work Environment:

Standard office environment, use of computers, telephones, and other office equipment

Some travel is required

Physical Requirements:

Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Our comprehensive benefits package includes 8 paid holidays, 2 weeks of vacation to start, and company contribution to your 401(k). We offer a company-sponsored PPO medical plan, along with dental coverage, and 100% company-paid life insurance. You'll also receive both short-term and long-term disability coverage at no cost to you. As an added perk, enjoy exclusive family travel privileges on the American Airlines network.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.